The location was perfect and peaceful, just a short walk to attractions. The room had a comfy bed and nice decor. I had a great stay overall!

Felt lucky, no complaints whatsoever.

I thoroughly enjoyed my stay at Clarion Pointe Downtown Gatlinburg. The location was perfect, with easy access to nearby attractions, and the staff were incredibly attentive, ensuring a comfortable and welcoming experience throughout my visit.

More seating in the common areas would be nice.

would book here again

Great location! You can easily walk to downtown Gatlinburg and nearby attractions. Our room was a Queen room with two queen beds, equipped with cable channels, a TV, hairdryer, and a tea/coffee maker. The outdoor pool and kids pool were nice, and breakfast was decent for the price.

Clean room, comfortable bed, breakfast had great options including both cold and hot items that fueled our adventures in the nearby downtown area.

The pool area could use some cleaning.

I thoroughly enjoyed my stay at Clarion Pointe Downtown Gatlinburg. The location was perfect, just a short walk from downtown attractions. The room was clean and equipped with modern amenities, making it comfortable for my family. The presence of a small black bear visiting the property in the mornings added a charming touch to our experience.

More seating in the common areas would be nice.

Great Family Escape with Friendly Staff

We enjoyed five nights in a clean and spacious accessible King room. Justin, one of the staff members, ensured we had everything needed for my husband's medical needs and provided excellent service. The breakfast spread included various options like yogurt and fresh fruit, catering to dietary restrictions perfectly. Seeing bears nearby added to our adventure!

During my stay, the close proximity to attractions made exploring easy. I appreciated the clean rooms and friendly staff. I even had a chance to enjoy the pool area despite it needing maintenance. On several mornings, a small black bear appeared on the property, adding a unique touch to my trip.

I encountered issues with early check-in, as the front desk staff lacked hospitality. The bathroom design was problematic, leading to water pooling on the floor.

The hotel had a warm and inviting atmosphere with updated decor. The staff were exceedingly helpful, ensuring my comfort and providing recommendations for nearby attractions, making my stay thoroughly enjoyable and stress-free.

More seating in common areas would be helpful.

It was a proper fit for a short visit in Gatlinburg at a decent price. The small black bear visiting the property each morning was a fun surprise. Make sure to check out the pool area, but don’t expect it to be spotless.

i had a fantastic stay at clarion pointe downtown. the location was perfect, just a short walk to all the fun and food options in the area. one associate, justin, truly went above and beyond to help with my husband's medical needs, making sure our supplies were safe and delivered to our room. it was a lovely surprise to spot bears in the parking lot occasionally!

do recommend

We had a great time! The breakfast was absolutely delicious with Nutella for waffles, and our room had a beautiful fireplace that added a cozy touch. The pool was a hit with the kids, despite a few issues!

I enjoyed my stay here. The location was within walking distance to all the fun. The staff was friendly. I also liked that a small black bear visited the property most mornings, which made me felt connected to nature. Great for a family with children like mine during our trip from Italy.

Housekeeping was only available on request which I forgot to ask for. Limited parking was another issue.

Clean room, friendly staff, equipped with solid amenities like air conditioning and a fitness centre, providing easy access to downtown attractions and is only 45 km from McGhee Tyson Airport.

The pool area could use some cleaning.